Privacy Policy

Privacy Policy

Last Updated:11/07/2024

Meru Accounting (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website users (“you,” “your”). This Privacy Policy outlines how we collect, use, share, and safeguard your personal information in compliance with applicable laws and regulations, including the guidelines set forth by Razorpay, our payment gateway provider.

1. Information We Collect

We collect the following types of information to provide our accounting, bookkeeping, tax, and other financial services:

• 1 . Personal Information : Name, email address, phone number, billing address, and any other identifying details you provide to us.
• 2 . Financial Information : Bank account details, credit/debit card information, transaction history, and other financial data, especially when using our services or making payments through Razorpay.
• 3 . Business Information : Company name, tax identification number, financial reports, and other corporate data necessary for providing our services.
• 4 . Cookies and Tracking : When you visit our website, we may use cookies and similar tracking technologies to enhance user experience and gather analytics data.

2. How We Use Your Information

We use your personal and financial information for the following purposes:

• 1 . To provide and manage our accounting, bookkeeping, and tax services.
• 2 . To process transactions securely through Razorpay.
• 3 . To respond to your inquiries and provide customer support.
• 4 . To send periodic emails, invoices, or reports based on your preferences.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• 1. Payment Processing : With Razorpay and other payment gateway providers for processing payments securely.
• 2. Legal Compliance : If required by law, we may share your information with government agencies, regulators, or courts.

4. Data Security

We implement robust security measures to protect your personal and financial information. Our systems are encrypted, and we follow industry standards to safeguard data during transmission and storage. Razorpay also adheres to PCI DSS compliance standards to ensure secure payment transactions.

5. Your Rights

You have the following rights regarding your personal data:

• 1. Access : You can request access to your personal information that we hold.
• 2 Correction : You can request corrections to inaccurate or incomplete personal data.
• 3 . Deletion : You can request the deletion of your personal data where legally permissible.
• 4 . Restrict Processing : Request a restriction on how we process your personal data in certain circumstances.
• 5 . Opt-Out : You can opt out of receiving marketing communications at any time.

6. Payment Gateway – Razorpay

We use Razorpay as our trusted payment processor. Razorpay ensures secure payment processing and complies with the Payment Card Industry Data Security Standards (PCI DSS). When you make a payment through Razorpay, your financial data is encrypted and handled by Razorpay securely. We do not store sensitive payment details, such as your card number or CVV.

7. International Data Transfers

As a global provider of financial services, your data may be transferred to and processed in countries other than your country of residence. We ensure that any such transfer complies with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses or relying on adequacy decisions by data protection authorities.

8. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the nature of the data and the relevant legal or operational requirements.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The latest version of the Privacy Policy will always be available on our website, and we encourage you to review it regularly. Any significant changes will be communicated to you via email or on our website.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on our website, with the “Last Updated” date reflecting the latest revisions.

11. Phone Number Collection:

We collect and store your phone number to send SMS/MMS messages, including notifications and promotional updates.

12. Third-Party Sharing:

Your phone number may be shared with trusted third-party messaging providers solely for message delivery purposes.

13. User Rights:

You can update or delete your phone number or change your preferences by contacting us at
[hello@meruaccounting.com / +1 347 618 6478].

14. Data Retention:

Phone numbers are retained only as long as necessary to provide our services or comply with legal requirements.

15. Compliance:

Our messaging practices comply with all applicable laws and regulations, including TCPA and GDPR.